GDPR Compliance

Last Updated: November 2, 2026

Zen-forest is committed to protecting the personal data of individuals in the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights under this regulation.

Legal Basis for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

As a data subject in the EEA, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: gdpr @ zen-forest [dot] com

We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two further months, in which case we will inform you and explain the reason for the delay.

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you can contact our Data Protection Officer:

Email: dpo @ zen-forest [dot] com

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Ensuring the country has an adequacy decision from the European Commission
• Using Standard Contractual Clauses approved by the European Commission
• Implementing other appropriate safeguards as recognized under GDPR

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Cookies and Tracking

We use cookies and similar tracking technologies in accordance with GDPR requirements. For detailed information about our use of cookies, please see our Cookies Policy.

Automated Decision-Making

We do not use your personal data for automated decision-making, including profiling, that would have legal effects or similarly significant effects on you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can address your concerns directly.

Updates to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated "Last Updated" date.